Privacy notice

1. Who we are

Sevenpoynt Ltd is the controller of personal information described in this notice. We trade as Sevenpoynt Security and are registered in England and Wales under company number 15722814.

2. Information we collect

Depending on how you interact with us, we may collect:

• Identity and contact information, including name, work email, role, company and telephone details you choose to provide.
• Enquiry, correspondence and relationship information.
• Newsletter preferences and evidence of consent.
• Commercial information connected to proposals, orders, renewals and contracts.
• Limited technical and security information, such as a pseudonymised network identifier used to prevent form abuse.
• Publishing-studio account information for authorised administrators.

3. Why we use it

4. Sharing information

We may use carefully selected hosting, storage, communication, professional-adviser and delivery providers. They receive only the information required for their role and are expected to protect it appropriately. We may also disclose information where required by law, to establish or defend legal rights, or as part of a corporate transaction.

5. International transfers

Some service providers may process information outside the United Kingdom. Where that occurs, we will use an applicable legal safeguard, such as UK adequacy regulations or approved contractual protections, and assess the transfer as required.

6. Retention

We keep personal information only while it serves the stated purpose. Website enquiries are normally retained for up to 24 months. Marketing preferences are retained until withdrawal, with limited suppression information kept to honour an opt-out. Customer and financial records may be retained for up to seven years where required for contractual, tax or legal purposes. Security records are retained according to risk and normally for no longer than 12 months.

7. Your rights

Under UK data-protection law, you may have rights to access, correct, erase, restrict or object to processing, receive portable information and withdraw consent. Rights depend on the circumstances and may be subject to lawful exceptions. Contact us to exercise a right; we may need to verify your identity.

8. Complaints

Please contact us first so we can try to resolve a concern. You also have the right to complain to the Information Commissioner’s Office ↗.

9. Cookies

See our cookie notice for information about device storage and website technologies.

10. Changes

We will update this notice when our services, suppliers or legal obligations change. Material changes will be identified on this page.